At Healthozee, we strive to provide a smooth and reliable experience for all our users. Please review our refund and cancellation terms carefully.

1. Subscription Payments

• All subscription fees (monthly, family, premium, or concierge) must be paid in advance.
• Payments are automatically billed to the payment method provided at the time of registration.

2. Cancellations

• Users may cancel their subscription at any time from their account dashboard or by contacting our support team.
• Cancellations will prevent future renewals but will not refund the current billing period.
• You will continue to have access to services until the end of your billing cycle.

3. Refunds

• Non-Refundable Fees: Subscription fees are generally non-refundable.
• Exceptions: Refunds may be issued only if:
  • A technical error on our platform prevented access to services.
  • You were charged in error (duplicate or unauthorized charges).
  • Required by applicable U.S. consumer protection laws.
• Refund requests must be made within 14 days of the billing date.

4. Trials & Promotions

• Any free trial or promotional plan offered by Healthozee will clearly state its duration and terms.
• Once the trial ends, regular subscription fees will apply unless cancelled before the renewal date.

5. Custom Plans & Enterprise Accounts

• Custom and corporate plans are billed according to the contract agreed upon with Healthozee.
• Refund and cancellation terms for these accounts will be specified in the individual contract.

6. Contact for Billing Issues

For questions or refund requests, please contact us:

📧 Email:info@healthozee.com
📞 Phone: +1-231-538-7168